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Holiday Wreaths Refund Policy
Three Rivers Wreath & Plant Company guarantees the freshest and most beautiful balsam fir wreath products available at the time of your order. Although our wreaths vary slightly, each of our products has been made with the highest quality craftsmanship, materials and non-treated natural balsam fir. If your products arrive damaged or you are dissatisfied for any reason, please call us within 48 hours of receipt of product. We will gladly replace the product or refund your money.
Making a claim
To make a claim, please contact us within 48 hours of receipt of package at email@example.com. Or call us toll free at 888-934-5999. Our office hours are Monday thru Friday, 8am to 4pm Eastern Time.
Flower Fundraising Refund Policy
Three Rivers Wreath & Plant Company guarantees the quality and growth of every plant we ship, so long as each item is planted immediately upon receipt. If for any reason you or your customers are unhappy with a Three Rivers product please notify us immediately. We will be happy to offer a refund or exchange.
Making a claim
For questions or concerns or to make a claim about flowers or bulbs please e-mail us at firstname.lastname@example.org. Or call the office at 888-934-5999 Monday-Friday, between 8am and 4pm Eastern Time.
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Please note that Three Rivers is not responsible for unsuccessful deliveries arising from the recipient not being present at time of delivery, incorrect addresses supplied by the sender, or conditions beyond our control.