Holiday Wreaths Refund Policy

Three Rivers Wreath & Plant Company guarantees the freshest and most beautiful balsam fir wreath products available at the time of your order. Although our wreaths vary slightly, each of our products has been made with the highest quality craftsmanship, materials and non-treated natural balsam fir. If your products arrive damaged or you are dissatisfied for any reason, please call us within 48 hours of receipt of product and we will gladly replace the product or refund your money.

Making a claim

To make a claim, please contact us within 48 hours of receipt of package at or toll free at 888-934-5999 Monday thru Friday, between the hours of 8am to 4pm Eastern Time.

Flower Fundraising Refund Policy

Three Rivers Wreath & Plant Company guarantees the quality and growth of every plant we ship, so long as each item is planted immediately upon receipt. If for any reason you or your customers are unhappy with a Three Rivers product please notify us and we will be happy to offer a refund or exchange.

Making a claim

For questions or concerns or to make a claim about flowers or bulbs please e-mail us at or call the office 888-934-5999 Monday-Friday, between the hours of 8am and 4pm Eastern Time.


Please note that Three Rivers is not responsible for unsuccessful deliveries arising from the recipient not being present at time of delivery, incorrect addresses supplied by the sender, or conditions beyond our control.

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