Three Rivers Wreath & Plant Company reserves the right to make minor adjustments to our product line including substitutions to decorations, both natural and artificial, as needed to ensure the highest quality products.

Your credit card will be charged at the time your order is placed.

For direct ship wreath orders, your order will ship during the shipping week you selected at checkout. For bulb and seed kit orders, shipping generally takes place in early May for spring bulbs and seed kits and in late September or early October for fall bulbs; shipping times are subject to change due to weather or freight delays.

For wreaths or potted plants ordered with the pickup option, check the group’s pickup instructions on their fundraiser landing page or in your order confirmation for instructions on when and where to pick up your order. If the group has not provided pickup instructions, please check with the representative of the group who told you about the fundraiser.

Three Rivers Wreath & Plant Company makes every effort to ship items during the shipping week requested by each customer. Our products are handmade with natural greens gathered daily and availability can be affected by adverse weather conditions. Every effort will be made to ensure that shipping dates are met; however, delays due to weather or supply availability issues are beyond our control.

Direct ship wreaths ship via FedEx Ground or Home Delivery, depending on the delivery address. Spring and fall bulbs and seed kits ship via FedEx Ground Economy (formerly referred to as SmartPost) or U.S. mail, depending on the weight of the package and the shipping address provided. Each customer will receive an email notification with a tracking number when their item(s) ship. Three Rivers Wreath & Plant Company makes no guarantee on delivery dates as shipping times vary by carrier and zones.

Orders must be placed by the deadline(s) listed on the calendar in our fundraising info packet (or the end date set by the fundraising group, whichever is earlier). There may be different deadline dates for direct ship and pickup orders which vary each year based on the customer’s desired shipping week (for wreaths) or the group’s scheduled pickup date.

Each group that has selected the pickup option (also referred to as full line fundraiser) must choose or will be assigned a pickup date and time at the start of their fundraiser. If you cannot keep the scheduled date and time, you must notify Three Rivers within two business days prior to that pickup time. Failing to give notice of a schedule change within two business days could result in the unavailability of products in your order. Three Rivers will make every effort to accommodate rescheduling requests given reasonable notice.

Representative(s) from your group are responsible for picking up all of your supporters’ pickup orders at Three Rivers, and it is your group’s responsibility to distribute those pickup orders to your supporters. Three Rivers will provide you with a report of all pickup orders placed online through your fundraiser, including customer names and contact information, to aid in distribution.

See our ordering and payment page for details on placing and paying for an order.

See our shipping information page for further details on our shipping policies.

See our refunds and exchanges page for details on our quality guarantees.

See our privacy and security page for our privacy policy.